Railside Bowl
Bowling Alley
3.0
(125)
Railside Bowl has faced significant criticism from customers, primarily focusing on its poor service and lack of management. Authenticity of food was not highlighted as a strong point, and overall experiences have led to very low ratings across the board.
Phone number: (403) 887-5303
Address: 4505 50 Ave, Sylvan Lake, AB T4S 1W2, Canada
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" While I was somewhat skeptical going to Railside Bowl given its many negative reviews, we decided to give it a chance anyway. Unfortunately, we walked into an empty building and spent more time waiting for service than actually bowling. Our group left feeling more frustrated than entertained. It seems like management doesn't care anymore. Even though we were charged for the full experience, our time there was anything but enjoyable. It's disappointing since we had such high hopes, and now I can see why people steer clear of this place. " (*Curated Review*)
" The prices at Railside Bowl are shockingly high for what you get, considering how deteriorated the setting is! Our lane frequently malfunctioned; it consistently fell behind on scores. No matter how many times we pressed the buzzer for help, no one arrived to assist us. Staff had an 'I don’t care' attitude whenever we happened to spot them. I had envisioned a pleasant day out, but I left feeling cheated and let down. " (*Curated Review*)
" My experience at Railside Bowl was nothing short of unexciting. The place has potential, but the execution falls flat. Our group arrived eager for a bowling night, but we were immediately faced with gritty floors and an overwhelming smell that didn't entice us to stay. Staff appeared overwhelmed and made the experience even more frustrating as they were difficult to locate. I’m hopeful they can make some changes, as it used to be a fun spot, but for now, it’s a skip for me. " (*Curated Review*)
" I recently visited Railside Bowl, and I must say, it was a disappointing experience. The lanes were in terrible condition, and out of the three I tried, one didn't even function! The staff was nowhere to be found during our visit; it felt like we were all alone. When I finally managed to flag someone down, they didn’t seem particularly interested in helping us. Honestly, this place feels run down and neglected, and I wouldn't recommend it to anyone looking for a fun outing. It's clear they haven't prioritized customer service in a long while. " (*Curated Review*)
" Railside Bowl is an absolute disaster at this point! You enter excited, hoping for a fun family day, but you're greeted by rudeness and disorganization. It's frustrating knowing you're overpaying for a lackluster experience. Honestly, if you need a place for a bowling outing, I recommend you skip this and find somewhere with better reviews! You’ll save your time and money. Disappointment doesn't even begin to describe it. " (*Curated Review*)
Archived Reviews (102)
" Had an unfortunate visit to Railside Bowl recently. The conditions were pretty appalling, with broken machines that robbed us of our game time. Each attempt to approach the front desk for assistance was met with disinterest from staff. Although the market is competitive for entertainment, you'd think they'd put some effort into improving their customer service! It is evident that they are not invested in our experience. I wouldn’t waste another dollar here if given the choice. " (*Curated Review*)
" I was hopeful after hearing that some friends enjoyed glow bowling here, but my experience was far less positive. The prices seemed inflated for what we got, and it was almost impossible to get a server’s attention. Sometimes we felt like we could've walked to the Pizza Hut just to get someone to check on our drinks. The bowling experience was good but tarnished by the lack of dedicated customer service; it was extremely frustrating. I don't think I would want to return anytime soon. " (*Curated Review*)
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